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Terms and Conditions


The Company holds your personal data in accordance with the security provisions of the Data Protection legislation.

Kidz About Online Booking Terms & Conditions

Please read before making booking

On completion of your booking, the system will automatically send an e-mail confirmation.  This must be shown on arrival. Should a confirmation email not be received, please contact Kidz About to check your booking.

For all bookings full payment is required online by Debit or Credit Card at the time of booking.  (Please note that American Express is not accepted.)

Please note that all payments made online are non-refundable.

On Arrival
All guests that have booked on-line must check in at reception during the allocated slot.
Customers without a validated proof of purchase may be asked to leave to the venue by the venue Staff.

Cancellations should be made by telephone to Kidz About. Payment for cancellations made with more than 24 hours’ notice will be transferred to a future booking.  Cancellations with less than 24 hours notices or ‘no shows’ are fully chargeable. Please note that all payments made online are non-refundable.


Please note that all payments made online are non-refundable. Should you decide to cancel your booking, no refund will be made. At peak times, it is expected to queue. No refunds or credits are offered for delays whilst visiting Kidz About

General Terms

Kidz About has ZERO TOLERANCE in respect of violent, abusive, racist and/or threatening behaviour towards its employees, agents, contractors or other customers. Any incident of such behaviour will be taken very seriously and may result in further action being taken. Any individual exercising violent, abusive, racist and/or threatening behaviour will be required to leave the premises and may forfeit the right to return.

Wilful damage must not be caused to the facilities, fixtures or fittings by any customer. If damage is caused by the Customer or any guest attending under their Booking Confirmation, the Customer hereby accepts they shall be liable to pay for such damage caused.


Kidz About does not accept any responsibility for the damage, loss or theft to property or belongings of the Customer or any Participant whilst attending. Money or Valuables should not therefore be left unattended.

Photos & Video.

The Company recognises the use of hand held devices and gives permission for photographic and recording equipment such as videos, camera and mobile phones to be used. The Company requires that such use is restricted to photographs or recording of only the Customer or people in that Customer’s party.

Photographic and recording equipment such as videos, cameras and mobile phones are forbidden to be used under any circumstances in the toilet areas. The Company reserves the right to refuse permission or to withdraw permission of anyone using any photographic or recording equipment should the Company’s Management feel that the safety and well-being of its Customers has been or would be comprised. Anyone found to be taking photographs or using recording equipment which is considered by the Company to be intrusive or inappropriate will be asked to leave the premises and may be reported to the Police.

Good Times Enterprise Limited T/A Kidz About

Registered in England and Wales no. 12561949

Registered Office: 4 Dorcan Business Village, Murdock Road, Swindon, SN3 5HY

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